Clik here to view.
Leading Personal Care and Beauty Brands Join Coalition to Prevent Fraudulent...
Walgreens, CVS Health, Ulta Beauty, and Philips have joined the Buy Safe America Coalition to combat ORC and the sale of counterfeit goods.
View ArticleClik here to view.
Already Growing, Friendly Fraud Could Worsen from Professional Refunders
Professional refunders take friendly fraud to a new level as they manipulate retailers into giving a full refund, replacement, or both.
View ArticleClik here to view.
E-commerce Grows and Risk Follows. What to Look for in 2021
A core principle in e-commerce security is that more fraud always accompanies more transactions, increasing retailers' risk.
View ArticleClik here to view.
$428 Billion in Merchandise Returned in 2020
While the total rate of returns was in line with recent years, online returns more than doubled in 2020 from 2019.
View ArticleClik here to view.
The INFORM Consumers Act Introduced by Six Bi-Partisan Senators
The legislation will modernize consumer protection laws and require online marketplaces to collect and verify basic business information from sellers.
View ArticleClik here to view.
The “Real” Problem: Knockoffs Are Cheap but Exact a Heavy Price
Game-changing regulation may be coming, but for now at least—with willing and naïve customers—it’s a real good time to be a maker of fake goods.
View ArticleClik here to view.
3 Critical Tips for Identifying and Resolving Loyalty Fraud
Retailers have become very generous with their loyalty perks—sometimes so generous that customers and employees may abuse the system.
View ArticleClik here to view.
Could Your Store Managers Fall Victim to this Phone Scam?
The calls often follow a familiar pattern and a similar script. An individual purporting to be from a law enforcement agency calls from a spoofed number into a store and gets a manager or other...
View ArticleClik here to view.
e-Comm Fraud IS Brick-and-Mortar Fraud
Here are three major points of risk caused by the integration of e-commerce and brick and mortar, plus how you mitigate the risk.
View ArticleIs the Ecommerce Boom Driving the Rise in Return Scams?
Due to its size as well as logistics processes, Amazon is a common target for criminals attempting return fraud of various types.
View ArticleUsing Data to Stop Four Types of Discount Fraud
Discounting can be a perfectly legitimate practice, which makes it difficult to sort the valid transactions from the improper ones.
View Article3 Tips for Getting Your E-commerce Off-season Right
Chargebacks are an inescapable part of e-commerce. The high sales (and increased fraud) of November and December translate into a significant volume of chargebacks in January and February.
View ArticleA Booming Marketplace for Stolen Credit Card Data Should Fuel Investment in...
Retailers will probably lose $130 billion from CNP fraud between 2018 and 2023, according to a 2019 market forecast study by Juniper Research on online payment fraud.
View ArticleWhy eCommerce Merchants Lost $125 Billion to Chargebacks in 2021
This 23-page whitepaper describes the problem in detail and offers solutions that retailers can implement to address it.
View ArticleThe Chargebacks Holiday Hangover Is Here—What’s Next?
Every year, merchants experience a sudden influx of chargebacks. From the beginning of January and almost into April, companies will get the ‘holiday hangover’ in which dispute volumes can rise by as...
View ArticleIdentifying and Dismantling ORC Networks | Ep. 75
Finding and following trails of money as it flows through legal and illegal channels is critical to identify the network, build the case, and ultimately dismantle the ORC operation.
View ArticleIncisiv and Newmine Launch New Playbook to Help Retailers Prevent Product...
Incisiv and Newmine have launched the Retail Returns Prevention Playbook, which addresses retail’s urgent need to minimize returns to improve top-line growth and customer satisfaction.
View ArticleFraud and Compliance Hotlines: Benchmarks, Trends, and How They Can Yield...
Reports to fraud, compliance, and ethics hotlines tell the story of a workforce increasingly willing to voice complaints, less worried about the pandemic, and increasingly intolerant of discrimination...
View ArticleOnline Payment Fraud Losses Will Exceed $343 Billion in Next 5 Years
A new study from Juniper Research has found that cumulative merchant losses to online payment fraud globally between 2023 and 2027 will exceed $343 billion.
View ArticleTwo-thirds of US Consumers Filed Credit Card Chargebacks in the Past Year
Two-thirds of US shoppers and 44 percent of British shoppers have filed chargebacks in the past 12 months, and many have filed multiple chargebacks—part of a global trend.
View Article